Team Member Engagement Survey Consulting
Empowering Your Frontlines Through Insightful Engagement
Welcome to The Frontlines
As we prepare to connect on your Team Member Engagement Survey, we want to first welcome you. We applaud your efforts to listen to your team and create a rhythm of pulsing your workforce. Our team has 84+ years of Chick-fil-A experience and knows firsthand the importance of The Frontlines. Our goal at The Frontlines is to inspire trust, empower teams, and help change YOUR world. We look forward to serving you!
Meet the Team
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Lauren
CEO & FOUNDER
Talent Strategy, EVP/Vision/Core Values, Organizational Clarity/Structure, Priority Management, Business/KPI Scorecarding, Business Planning, Systems Thinking, Job Satisfaction, Goal-Setting
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Josh
OPERATIONS & CLIENT CONSULTANT
Organizational Strategy, Individual & Organizational Assessment, Business Thought Partner, Financial Assessment & Insight, Systems Assessment & Insight, Leadership Development, Results Reporting & Planning
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Jeff
COACH & CONSULTANT
Optimize Financial Strategies, Improve Operational Efficiency, Balance Tactical and Strategic Guidance, Support Operators, Guide MRO and Relocation Transitions, Enhance Process and Procedures
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Jeremiah
CLIENT CONSULTANT
Food Safety, Financial Return, Customer Experience (Quality, Procedures, Speed of Service)
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Quinn
CLIENT CONSULTANT
Leadership Development, Organizational Management (EVP, Talent/Hiring Strategy, Onboarding/Orientation Strategy, Evaluations, Job Descriptions and Pay Structure Creation), Human Resources Consulting, Training Systems
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Mary Ashley
COACH
Personal + Professional Development, Team Member Engagement, Talent Retention, Role Clarity, 1:1 Coaching, Coaching Culture, Core Values/Mission/Vision, Interview Prep/Storytelling
What to Expect
In addition to reviewing the Team Member Engagement Survey results, your $250 investment includes a one-hour consultation. This hour covers: Results review, Readouts and Action planning. Leverage our 90 years of combined Chick-fil-A experience to effectively act on the survey results and drive meaningful change within your team.
Key Steps:
Survey Completion: Details on the third-party survey.
Result Analysis: Overview of how The Frontlines will analyze and offer action planning for your team.
Action Planning: Explanation of how the insights will be used for strategic planning. Upon completion of consulting, our team will follow up with an email and action planning resources for your team. (Talent Framework, Templates for Survey Adoption, etc.)
Want to Get a Preview Before Your Call?
Our “Be A Student of Your Workforce" guide is designed to empower leaders by providing a deep understanding of the unique needs and motivations of frontline workers. This resource offers actionable insights into how to effectively engage and support your team, ensuring they feel valued and heard. Through a series of reflective activities, group discussions, and practical tips, you'll learn how to create a work environment that not only drives productivity but also fosters loyalty and satisfaction among your workforce. Dive in to discover the critical elements that make frontline workers essential to your organization's success and how you can better lead them.
Schedule a Call to Review Your Results and Action Planning
Encourage users to schedule a call for a deeper discussion on their survey results and strategic plan.