Talent Strategy Consulting

Our Culture Survey is a comprehensive listening tool that measures workforce culture across key categories, providing detailed analysis and implementation support. The survey is customized to address the specific needs of your frontline workforce.

A female barista wearing a yellow beanie in front of espresso machine

Frontlines Culture Survey & Consulting

Our Culture Survey is a comprehensive listening tool that measures workforce culture across key categories, providing detailed analysis and implementation support. The survey is customized to address the specific needs of your frontline workforce.

    1. Culture Survey in English & Spanish, delivered to your team quarterly.

    2. Resources & best practices for implementation & communication: minimize the effort needed from your leaders.

    3. Accountability to set high engagement goals, and help to meet them: get the feedback of your whole workforce.

    4. Quantitative (easily measurable) results broken down on a single page and filtered into 5 unique focus categories.

    5. Qualitative (robust insight) results from team comments, translated into English and organized for easy review.

    6. Support & flexibility throughout the survey process, ensuring completion while adjusting to the ever-changing needs of the business.

    7. 1-hour consultive results call: fully understand and engage with your results, ask questions, identify wins and opportunities, and walk away with clarity of where to focus and why.

  • The Culture Pulse Survey is built specifically for the frontline workforce. Our survey features 30 intentionally crafted questions in 5 unique categories that make up our Hierarchy of Frontline Workforce Needs. Those categories are:

    1. Trust & Authenticity 

    2. Recognition & Belonging 

    3. Informed & Equipped 

    4. Motivated & Engaged 

    5. Proud & Committed

    In addition to these category scores, you also get the following overarching scores:

    1. Culture Score: the total positive sentiment from your entire team, across the entire survey

    2. Job OSAT: the single question response to your team’s overall satisfaction with their job

    3. Life OSAT: the single question response to your team’s overall satisfaction with their life outside of work

Our Talent Framework

With our Frontlines Talent Management Framework we work with your team to integrate results-oriented Talent Strategy into your business. We thought partner with your team to ensure the employee journey is resourced and key frontline workforce needs are considered. We help your team walk through our six key Talent Strategy tenants and the business systems/disciplines needed to execute them.

  • "Working with The Frontlines has brought a huge opportunity for growth. The biggest benefit has been a new lens of analysis for our culture."

    Dante G, Restaurant Manager

Start unlocking your workforce potential today!